Problem: When uploading content, you receive the error "We were unable to upload your file, please reselect your file and try again."
Why this occurs: This error occurs when the content that is being uploaded is being blocked from reaching our servers.
Solution: Below are the steps to take to solve this issue. Attempt to upload your content after each step.
- Try uploading your content again.
- Clear your cache.
- Try using another browser.
- At this point, the issue is most likely due to a proxy server or firewall preventing them from loading. Contact your IT department or internet provider for additional help.